SHIPPING INFORMATION

At GreatBallFan, we are committed to providing a smooth and reliable shopping experience. We carefully process and ship your orders as quickly as possible.

Please review our shipping information below.

Order Processing Time

Most orders are processed and shipped within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive tracking information so you can follow your package delivery status.

Delivery Time

Delivery times may vary depending on your location and shipping conditions.

Estimated delivery time:

5–10 business days

Please note that delivery times may occasionally be affected by factors beyond our control, including:

• Customs inspections

• Local carrier delays

• Weather conditions

• Holidays

• Unexpected logistics issues

While we work with reliable shipping partners, exact delivery times cannot always be guaranteed.

Shipping Costs

GreatBallFan offers:

Free Shipping on Orders Over $69

For orders below the free shipping threshold, applicable shipping fees will be calculated and displayed during checkout.

Tracking Your Order

Once your order has been shipped, a tracking number will be sent to your email.

You can use this tracking information to check the latest updates on your delivery.

If you have any questions about your order status, please contact us:

Email: service@greatballfan.com

Lost, Damaged, or Incorrect Orders

If your package arrives damaged, defective, or you receive the wrong item, please contact our customer service team as soon as possible.

Please provide:

• Order number

• Photos or videos of the issue

After reviewing your request, we will provide an appropriate solution, including replacement or other assistance when applicable.

Returns and Exchanges

GreatBallFan offers a 30-Day Return & Exchange Policy.

If you need to return or exchange an item, please contact us within 30 days of receiving your order:

Email: service@greatballfan.com

Please do not send items back before receiving return instructions from our customer service team.

Return Shipping Costs

For customer-requested returns, including:

• Change of mind

• Incorrect size selection

• Personal preference reasons

the customer is responsible for return shipping costs.

If an item arrives damaged, defective, or incorrect due to our error, GreatBallFan will provide assistance and cover applicable return shipping costs.

Important Notes

Customers are responsible for providing accurate shipping information.

GreatBallFan is not responsible for delivery issues caused by:

• Incorrect or incomplete addresses

• Failed delivery attempts

• Refusal to accept packages

• Unpaid customs fees or import charges

However, our customer service team will do our best to assist with any delivery concerns.

Thank you for choosing GreatBallFan.

We appreciate your trust and are committed to delivering quality products and a reliable shopping experience.